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Frequently Asked Questions
What is a digital subscription?
How do I update information on my Washington Post profile?
Can I access my digital subscription on more than one computer, smartphone or tablet?
How can I subscribe to The Washington Post?
Can I share my digital subscription with other members of my household?
How do I change my current digital subscription package?
I am a student, teacher, school administrator, government employee or military personnel. How do I get free, unlimited access?
I've lost my password and can't log in to my account. How do I request a new one?
Do you have an education, group or corporate subscription program? Are there any subscription discounts?
How are digital subscriptions billed?
How can I keep track of how many articles I have read each month?
I get home delivery of the newspaper. Do I get unlimited access?
What is the cancellation and refund policy for a digital subscription?
I have a subscription to The Washington Post on my Kindle, Nook or through e-Replica. Does this give me access to The Washington Post web site?
When I go on vacation, can I put my digital subscription on hold?
What if I don't want to subscribe — can I still read The Washington Post web site for free?
I am a home delivery customer. How do I activate my unlimited digital access?
Why do I get only a limited number of articles free each month?
How do I download the apps that are included with my digital subscription?
I'm not currently a digital subscriber. What kind of content counts toward my monthly limit? Do I get access to anything?
Can I share the user name and password associated with my subscription?
If I put my print delivery on a temporary stop, do I still get access to my digital subscription?
How do I change the e-mail address that's associated with my digital subscription?
I’ve linked my digital and print accounts, but why can’t I manage my account profile and subscription information?
Do comments count toward my monthly limit?
I subscribe to Washington Post newsletters. Do all those articles count toward my monthly article limit?
If I go back and read an article I've already read, will that count toward my monthly limit?
I'm outside the United States. How will my subscription price be calculated?
What’s a Washington Post digital gift subscription?
I am a subscriber. Why is my content access blocked?
How do I sign in to read articles?
I am a subscriber, but I get a message saying I've hit my article limit. Why is my content access blocked?
What is my monthly article limit on The Washington Post web site?
I received a digital gift subscription. How do I redeem it?
I bought someone a gift subscription, but they haven’t received it. What should I do?
Which newspapers does The Washington Post partner with to offer free digital subscriptions?
How do I get free digital Washington Post access with my home delivery subscription to my local newspaper?
I purchased a print subscription to my local newspaper and was offered a free Washington Post subscription. How do I redeem this offer?
I got an e-mail about a free Washington Post digital subscription with my local newspaper subscription, but when I click the link, I get an error. What do I do?
I have a subscription with a partner newspaper through my Kindle. How do I get my free Washington Post Digital Premium subscription?
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