I purchased a subscription through an App store, how do I link my subscription to a log in for content access?

I purchased a subscription through an App store, how do I link my subscription to a log in for content access?

Once you have subscribed to The Washington Post through an app store such as iTunes, the Amazon App store, or Google Play, you will be prompted to create a profile with The Washington Post which will allow you unlimited access to the website and mobile website in addition to the app you purchased through. If you do not link your in-app purchased subscription you will not receive full access to the website and mobile website.
If you missed this step when you purchased, please follow the directions below:

Android/Fire Tablet:
Open the app you purchased your subscription from (The Washington Post app with the blue icon or the Washington Post Classic App with the black icon)
Go to Settings
Select Log In or Create Account. Follow the instructions to create a profile with the Washington Post.

iOS
Open the app you purchased your subscription from (The Washington Post app with the blue icon, The Washington Post Print Edition App with white icon, or the Washington Post Classic App with the black icon)
Go to Settings
Tap Restore Subscription
       *If you have gone through these steps and are still having trouble linking your app store purchased subscription to your sign in credentials, please contact us with your Customer Support ID
        To get your Customer Support ID > navigate to the Washington Post app's settings page > tap "Customer Support ID" and then copy this ID into our Contact form
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Topic Information
  • Topic #: 15067-650
  • Date Created: 06/29/2016
  • Last Modified Since: 01/06/2017
  • Viewed: 3169