Frequently Asked Questions (FAQs)

  1. Classifieds & Advertising
  2. My resume is active on your site but has not been viewed by any employers. What could be the problem?
  3. How do I unsubscribe from Jobs at washingtonpost.com?
  4. What does "Security Clearance" mean?
  5. What is the cost of an online Job ad?
  6. I do not have a Washington Post Billing Account for my Jobs Ad, what are the different payment options?
  7. More...
  1. Crosswords & Games
  2. How do I get the Sunday Crossword online?
  3. How do I play Sudoku?
  4. How do I print a Puzzle from the web site?
  5. Sometimes a game doesn’t fit into my screen. How can I see the entire game without scrolling?
  6. The game I want to play seems to load, but nothing happens. How can I start the game?
  7. More...
  1. Digital Subscriptions
  2. What is a digital subscription?
  3. How do I update information on my Washington Post profile?
  4. How can I subscribe to The Washington Post?
  5. Can I access my digital subscription on more than one computer, smartphone or tablet?
  6. Can I share my digital subscription with other members of my household?
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  1. Home Delivery
  2. How do I temporarily stop delivery of my newspaper?
  3. How do I permanently cancel my newspaper subscription?
  4. How do I report a delivery problem with my print newspaper?
  5. How do I update information on my Washington Post profile?
  6. Can I pay for my newspaper subscription online?
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  1. Partner Program Subscriptions
  2. Which newspapers does The Washington Post partner with to offer free digital subscriptions?
  3. I purchased a print subscription to my local newspaper and was offered a free Washington Post subscription. How do I redeem this offer?
  4. How do I get free digital Washington Post access with my home delivery subscription to my local newspaper?
  5. I got an e-mail about a free Washington Post digital subscription with my local newspaper subscription, but when I click the link, I get an error. What do I do?
  6. I have a subscription with a partner newspaper through my Kindle. How do I get my free Washington Post Digital Premium subscription?
  1. How to Contact the Newsroom
  2. How do I contact Washington Post writers or editors?
  3. How do I send a letter to the editor?
  4. How do I submit a press release?
  5. Can I submit freelance work to The Washington Post?
  6. How do I submit an op-ed?
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  1. Journalism
  2. How do I get permission to reprint content from The Washington Post?
  3. How do I submit a press release?
  4. Can I submit freelance work to The Washington Post?
  5. How do I submit an op-ed?
  6. How do I submit a correction?
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  1. Manage My Account
  2. How do I temporarily stop delivery of my newspaper?
  3. How do I permanently cancel my newspaper subscription?
  4. How do I update information on my Washington Post profile?
  5. Can I pay for my newspaper subscription online?
  6. How do I change my user name?
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  1. Mobile & Apps
  2. How do I get The Washington Post iPad App?
  3. How do I access The Washington Post on my mobile phone or mobile device?
  4. What happens when I go offline or lose my Internet connection?
  5. Is there a difference between the iPhone and iPad apps?
  6. How can I see the desktop web site on my mobile phone?
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  1. Policies & Permissions
  2. How do I get permission to reprint content from The Washington Post?
  3. I posted an article, blog or paper from another website in the forums and now it is deleted. Why?
  4. What are the Terms of Service for RSS feeds?
  5. What is The Washington Post's policy on content submissions?
  6. How does The Washington Post use my personal information?
  1. PostTV & Closed Captioning
  2. Does The Washington Post offer closed captioning for its videos?
  3. How do I learn more about PostTV?
  4. What is PostTV?
  5. What shows are going to be on PostTV?
  6. Where can I watch PostTV?
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  1. Technical Troubleshooting
  2. How do I update information on my Washington Post profile?
  3. How do I change my user name?
  4. I've lost my password and can't log in to my account. How do I request a new one?
  5. How do I get the Sunday Crossword online?
  6. Where can I find the Sudoku puzzle from today's newspaper?
  7. More...